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Consulting and Springboards’ 7 Step Approach

The Springboards Methodology and Approach to Successful Training

What is Springboards’ Consulting and the 7 Step Approach and how does it distinguish the training from other Business English, Business Language Communication, or ESL programs?

At Springboards, consultative service, or consulting, is part of ALL the training we deliver. We like to call the 7 Step Approach the "Discovery Phase" of consulting. This is where we discover your needs and consult on the training approach, timeframes and content we will use to help you meet your goals.

Springboards employs this clear, methodical approach prior to training in order to ensure powerful results and to maximize the individual or company return on investment. Our approach allows for us to customize training to meet a specific individual or company need.

The Springboards 7 Step Approach

  1. Initial Consultation (telephone or in-person; free of charge)
  2. Pre-Assessment
  3. Setting Objectives
  4. Testing* (verbal and/or written)
  5. Field Observation/Data Collection (if applicable)
  6. Curriculum Development (in consultation with the individual or Human Resources Officer/Supervisor)
  7. Curriculum Consultation and Revision to Final Product

*Before-and-After Video Component (additional and optional)

Beyond the "Discovery Phase", and at the heart of our consulting throughout the training, clients can expect the following added benefits:

  • Ongoing consultative support from trainers and management
  • Midpoint/Final Progress Assessments
  • Audio and Video Measurement Tools
  • Personal Writing Analyses
  • Goal-setting sessions
  • (Anonymous) Peer reviews (optional)
  • Professional and timely consideration of questions and concerns
  • More…

**Free Pre-Assessment Survey**

Many of our clients come to us unsure about the type of program they are seeking. Individuals and companies alike have approached Springboards with specific, singular communication goals, or more expansive needs:

  • Business Writing
  • Accent Reduction
  • Presentation Skills
  • Telephone Protocol
  • Nuances of Communication in US Business Culture
  • And many others

In order to match a program that perfectly fits your needs, Springboards will NOT begin training until there is a comfortable level of understanding between your expectations and what we will and can deliver.

Springboards offers free pre-assessment surveys for you and your employees. Answering questions about yourself or your employees is the first step in the consultation process. Please note that you must include either an e-mail or phone number for us to contact you. The information you provide will be kept completely confidential.